Todays Online Convservation Challenges and Success Stories

In light of today's stay at home, work from home, quarantine mind sets has given rise to more than just text and email communications now to full video chats and group meetings. We have always been a people who thrive off face to face discussions given the growth of apps and other technologies. There is so much more we express through our body language and facial expressions. Not to mention the loss of social iteration when we just talk over a voice based system.

As many of us have jumped on the bandwagon of using Zoom, WebEx, Teams and dozens more of video conferencing systems we have moved to an unstructured method of interacting. And most importantly have not paid attention to the risks and challenges that come with these tools. They are not necessarily a dangerous technology, however our lack of understanding how to deploy and use them is what can be dangerous.

How do you find the right tool for your audience? Do you need just audio. Do you need group or individual chat? Do you need to share file? Do you need "broadcast" video for a single person to a group? Do you need full group discussion for 5, 10 or 500 people? And do you mind if the information becomes publicly available through Google, Yahoo or Facebook?

Some services may take your meeting discussion, notes, documents and make them publicly available. Your meeting may be publicly available by default for others to join. Read about the story this week from California this week where several schools were #zoombombing interrupted the education experience with profane and disgusting content.

Be smart. Talk to your IT expert. Take time to read through all of the "Settings" in the application. If you don't know what something means like "Chime on Entry" then ask on Twitter or another platform or to other users. Do a dry run of the meeting between your phone & computer or someone else and see the experience from a "host" and a "participant". Learn what it means to use a password with your meeting or a waiting room?

If you are going to hand over the meeting to another host then practice that so you know what to expect in terms of delay on the screen and experience on the screen. Be cautious when you start using a new technology, especially when it comes to work.